Shipping policy

🚚 SHIPPING POLICY 

         Order Processing

All orders are processed within 1–3 business days (excluding weekends and holidays).

Please note that high order volumes may cause slight delays.

🌍 Shipping Times

Estimated delivery times:

  • United States: 7–15 business days
  • United Kingdom: 7–15 business days
  • Canada: 10–20 business days
  • Australia: 10–20 business days
  • Europe: 10–20 business days
  • Rest of the World: 10–25 business days

 Delivery times are estimates and not guaranteed.

💰 Shipping Costs

We offer Free Shipping on all orders.

📍 Order Tracking

Once your order has been shipped, you will receive a tracking number via email.

Please allow 2–5 days for tracking information to update.

⏳ Delays

Shipping times may be affected by:

  • Customs processing
  • Holidays
  • Weather conditions
  • High demand periods

We are not responsible for delays caused by these factors.

📦 Lost or Stolen Packages

We are not responsible for lost or stolen packages once marked as delivered by the carrier.

If your package is lost in transit, please contact us and we will assist you.

🏠 Incorrect Address

Customers are responsible for providing the correct shipping address.

If an incorrect address is provided:

  • We are not responsible for failed delivery
  • Additional shipping fees may apply for re-delivery

❌ Order Changes & Cancellation

Orders can only be modified or cancelled within 12 hours of purchase.

After this time, orders may already be processed and cannot be changed.

🌐 International Shipping

Customers are responsible for any customs duties, taxes, or import fees that may apply.

📩 Contact Us

If you have any questions about shipping, please contact us at:
urbanpickglobal@gmail.com